Open Door provides a range of needed and valued services that help people. It is committed to providing these in ways which encourage and build service user’s skills and social capital. There is however a fine line between helping people and doing for them. In the past there has been a tendency for many charities and the state to create dependency from service users on our help. Whilst this has helped address immediate problems it has also developed as an over reliance on ever reducing resources and often been detrimental to the long term wellbeing of those accessing help.
As an organisation Open Door believes that through allowing people to become dependent on our help and support we ultimately disempower them, taking away their control over situations and their ability to make decisions for themselves, making them reliant on long term help with any future problems. This can have a negative impact on self-esteem, confidence and increases vulnerability.
By supporting people to make informed decisions, providing tailored and tapering support we can help our service users to build their skills and social capital for the future. This means that many of our interventions are time limited with a tapering off, of the service as we prepare the individual to move forward with new skills and the resources that enable them to address recurrent and future issues with less intervention.
This is not only in the best interests of our service users but is also resource responsible. Allowing many more people to receive help as waiting lists are reduced and resources become available to others.
This does not mean that we provide short term responses and expect the service user to ‘get on with it’ but that we provide planned, staged, tailored support which involves a gradual moving on process encouraging people to take more control as they move through the service.